Return Policy
Last Updated: [Insert Date]
At LuxyPaws, customer satisfaction is important to us.
Return Window
You may request a return within 30 days of receiving your order.
Eligibility for Returns
Items must:
- Be unused and in original condition.
- Be returned in original packaging.
- Include proof of purchase.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products.
- Items marked as final sale.
- Used pet products where hygiene concerns apply.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method.
- Refund processing may take 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact
For return requests, email: